{"id":15960,"date":"2025-09-11T07:16:22","date_gmt":"2025-09-11T07:16:22","guid":{"rendered":"https:\/\/nrelectro.com\/?page_id=15960"},"modified":"2025-09-11T08:16:56","modified_gmt":"2025-09-11T08:16:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/nrelectro.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15960\" class=\"elementor elementor-15960\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a4ab66f e-flex e-con-boxed e-con e-parent\" data-id=\"a4ab66f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94d94b6 elementor-widget elementor-widget-html\" data-id=\"94d94b6\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- NR Electro \u2014 FAQ Section (paste into your WordPress page or HTML block) -->\r\n<section id=\"faq-nrelectro\" class=\"faq-section\" aria-label=\"Frequently Asked Questions\">\r\n  <style>\r\n    \/* Simple, unobtrusive styling \u2014 edit as needed or move to your site stylesheet *\/\r\n    #faq-nrelectro { max-width:900px; margin:2rem auto; font-family: Arial, sans-serif; padding:1rem; }\r\n    #faq-nrelectro h2 { font-size:1.75rem; margin-bottom:0.5rem; }\r\n    #faq-nrelectro p.lead { color:#444; margin-bottom:1.25rem; }\r\n    #faq-nrelectro details { background:#fff; border:1px solid #e6e6e6; border-radius:8px; padding:0.75rem 1rem; margin:0.5rem 0; }\r\n    #faq-nrelectro summary { font-weight:600; cursor:pointer; list-style:none; outline:none; font-size:1rem; }\r\n    #faq-nrelectro summary::-webkit-details-marker { display:none; }\r\n    #faq-nrelectro details[open] { box-shadow: 0 6px 20px rgba(0,0,0,0.04); }\r\n    #faq-nrelectro .answer { margin-top:0.5rem; color:#333; line-height:1.5; }\r\n    #faq-nrelectro .muted { color:#666; font-size:0.95rem; }\r\n    .faq-contact { margin-top:1rem; padding-top:0.75rem; border-top:1px dashed #eaeaea; }\r\n  <\/style>\r\n\r\n  <h2>Frequently Asked Questions<\/h2>\r\n  <details>\r\n    <summary>What is NR Electro?<\/summary>\r\n    <div class=\"answer\">\r\n      NR Electro is an online store offering consumer electronics and accessories in India \u2014 including smartwatches, projectors, audio devices, chargers and more.\r\n    <\/div>\r\n  <\/details>\r\n\r\n  <details>\r\n    <summary>How do I place an order?<\/summary>\r\n    <div class=\"answer\">\r\n      Browse products, choose the desired options and quantity, click <strong>Add to Cart<\/strong>, then go to checkout. Enter your shipping details, choose a payment method and confirm the order.\r\n      <div class=\"muted\">Tip: You can use guest checkout or create an account for faster future orders and order history.<\/div>\r\n    <\/div>\r\n  <\/details>\r\n\r\n  <details>\r\n    <summary>What if I receive a faulty or damaged product?<\/summary>\r\n    <div class=\"answer\">\r\n     Damaged or Defective Items\r\nIf your product arrives damaged or defective, you must report it within 48 hours of delivery.\r\n\r\nTo raise a complaint, please:\r\n\r\n<br>Record a clear video showing the product and the damage\/defect in detail.\r\n\r\n<br>Send the video to our support team on WhatsApp at +91 89042 42520.\r\n\r\n<br>Please note: Return or replacement requests will not be accepted without a proper video proof.\r\n    <\/div>\r\n  <\/details>\r\n\r\n  <details>\r\n    <summary>Can I track my order?<\/summary>\r\n    <div class=\"answer\">\r\n      Yes \u2014 once your order ships, we will email\/SMS a tracking number and courier details. You can track the shipment via the courier's website or your order page in your NR Electro account.\r\n    <\/div>\r\n  <\/details>\r\n\r\n \r\n\r\n  <details>\r\n    <summary>What if an item is out of stock?<\/summary>\r\n    <div class=\"answer\">\r\n      If a product is out of stock, you may be offered a backorder option, an estimated restock date, or the option to be notified when it becomes available. Alternatively, we will contact you to offer a refund or replacement.\r\n    <\/div>\r\n  <\/details>\r\n\r\n  \r\n\r\n  \r\n\r\n  <div class=\"faq-contact\">\r\n   \r\n  <\/div>\r\n<\/section>\r\n\r\n<!-- JSON-LD structured data for FAQPage (update the questions\/answers if you edit them) -->\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"What is NR Electro?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"NR Electro is an online store offering consumer electronics and accessories in India \u2014 including smartwatches, projectors, audio devices, chargers and more.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"How do I place an order?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Browse products, add to cart, go to checkout, enter shipping details, choose a payment method and confirm the order. 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Check the Shipping & Returns page for any order value thresholds or exceptions.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"What is your return and refund policy?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Returns are accepted for damaged, defective, or incorrect items within the stated return period. Items must be in original condition and packaging. See the full Shipping, Return & Refund page for details.\"\r\n      }\r\n    }\r\n  ]\r\n}\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions What is NR Electro? 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